Synergia – 7th training session in Riga, Latvia

Purpose of the session

The aim of the session was to provide participants with the knowledge and tools necessary to analyze and manage processes in the organization and to present inspiration in the field of forms of work in public administration as part of the Future Office project.

Program

During the three-day session, classes in the following thematic areas are planned:

• process management,
• project management in the public sector,
• management by objectives,
• leadership.

Participants were familiarized with the principles and concepts aimed at improving efficiency, effectiveness, productivity and quality of services. Participants took part in a Lego simulation game, during which they could plan, implement and evolve the course of processes, so as to see in practice what should be taken into account when planning changes in the field of process efficiency.

In the second part of the session program, good practices in the field of work organization in public administration were presented as part of the Future Office project and interesting solutions for the use of AI in the field of translation in public administration – an original Latvian project. An inspiring element of the program was also the presentation of Latvia’s development strategy – comprehensive information containing guidelines for the development of the state in strategically important areas (innovative economy, culture, national identity, tourism, etc.).

Partner

The co-organizer of the session is the project partner – Latvian School of Public Administration (LSPA) from Latvia (https://www.vas.gov.lv/lv ).